Home |  About Us |  Shopping Cart |  Search |  View Cart |  Contact Us |  Shipping |  Privacy and refunds |   | 


SALE / CLEARANCE
CLEARANCE Slatwall Fittings
NEW! Products
Mannequins & Forms
Wall Stripping & Brackets - SHELVIT System
BUDGET Wall Stripping & Brackets
Shop Shelving
Showcases & Counters
Clothes Hangers
Clothes Racks
GONDOLA Shelving System
Punch Post System - Chrome
SLAT-PANEL Gondolas
SLAT-PANEL & Fittings
SLAT-GRID & Fittings
SLATBOX® Fittings
Pegboards Hooks
Sale Posters
Flags & Descriptive Signs
Data Strip
Ticket Frames
Pricing & Tagging
Jewellery & Acrylic Display Stands
Brochure Holders
Cable Displays
Carry Bags & Wrapping
Baskets & Bins
Wire Spinners
Security, Safety & Service

CMR Trading Pty Limited T/A Shop Gear is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.

The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes CMR Trading Pty Ltd T/A Shop Gear Privacy Policy.

The information we collect

We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

  • Information you provide us when you purchase goods or services. This information will include your name, address and contact details.
  • Information derived from communications between us and you.

We also collect information about you when you download trials from our website www.shopgear.com.au

The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you request product information, or when you send us email we will record your mail address.

How we use your information

We use the information we collect for the purpose disclosed at the time of collection or otherwise as set out in this Privacy Statement. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

  • To establish and maintain your relationship as a customer of Shop Gear.
  • To provide the products and services you have requested from Shop Gear.
  • To administer and manage those products and services.
  • To answer your inquiry.
  • For direct marketing by email, specials on products or services you have shown interest in.

If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from Shop Gear which you would not like to receive, please contact us and we will remove your name from our mailing list.

Access to your personal information

In most cases, you can gain access to the personal information that Shop Gear holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.

Security

Shop Gear will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not always a secure method of transmitting information. Accordingly, Shop Gear cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.shopgear.com.au We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please contact us on shopgear@hotmail.com.au

Return Policy

REFUNDS

If for any reason you are not satisfied with any purchases you make from this site simply return your purchase in original condition within 14 days for a full refund - no questions asked. Sorry we cannot refund freight charges on delivery and return of goods.

GOODS DAMAGED IN TRANSIT

If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage ) to us for assessment.

METHOD OF REFUNDS

CMR Tading Pty Ltd T/A Shop Gear will refund to your credit card, or we can post a cheque

HOW TO MAKE A RETURN

All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

RETURNS INFORMATION

Please provide us with the information outlined below. This information must accompany all returns.

  • Personal Details
  • Name:
  • Company:
  • Street Address:
  • Town/Suburb:
  • State:
  • Postcode:
  • Country:
  • Email Address:
  • Contact Phone: (_____)________________
  • Preferred Contact Time:
  • Product Details
  • Returned Item:
  • Code # :
  • Receipt # :
  • Order Date:
  • Reason for return:
  • What would you like us to do?
  • a. Replace with another of the same product
  • b. Refund my credit card (if you paid by credit card only)
  • Refund by posting me a cheque

 

 

 


Shopping cart software by ezimerchant

Copyright 2009 - 2015 Richard's Family Trust (ABN 45 872 430 470) trading as ShopGear.

All Rights reserved. Please ensure you have read and understood our Terms & Conditions before purchasing. All prices include GST. Delivery charges apply to all purchases unless otherwise specified